Shipping policy
Processing time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping times
Standard shipping: 7–14 business days
Expedited shipping (where available): 5–8 business days
Shipping costs
We offer free standard shipping on all orders. Expedited options are available at checkout for an additional fee.
Order tracking
Once your order ships you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update after your shipment notification.
Delays
Occasionally high demand, holidays, or carrier delays may affect your delivery timeline. We appreciate your patience and will always do our best to communicate any delays promptly.
Lost or stolen packages
TrendBunny is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivered but you haven't received your order, please contact us at support@trendbunny.store within 7 days and we will do our best to assist.